Absence management

We offer efficient outsourcing of your absence management to relieve your teams
while providing you with the best possible follow-up experience.

Absence management in figures

> 115

Corporate customers


Specialists, 2 of whom hold federal diplomas and 4 AFA certificates


Average customer satisfaction score


Employees managed annually


Medical certificates managed annually


Absences declared annually


Daily allowances


Absence cases managed annually

What we do specifically

We manage all flows associated with your planed or unplaned absences (accident or illness) and ensure the timely transmission of appropriate and correct information to all stakeholders.

Management of planned absences

We manage all types of absences.

We enable the input of absences or create an interface with your absence management system.

We adapt our services and software to your processes.

We answer your employee questions.

With our targeted queries you become autonomous in monitoring and controlling absences.

Management of unplanned absences
(accident and illness)

We determine optimal management processes with the client.

Our dedicated contact persons enter the absences or we create an interface with your absence management system.

We transfer directly to your insurance all required information to cover accident/illness claims.

We manage accident and illness claims.

We manage the follow-up of medical certificates.

We check insurance compensation statements and enter information.

We provide targeted notifications to help your HR department or team leaders to monitor absences.

We offer an absence analysis tool with several key indicators.

Management of disputed cases.

We manage complex or long-term cases.

We offer the services of a specialised legal expert in the event of refusal of coverage.

Get efficient IT solutions

We offer proven absence management tools with an advanced level of functionality.

Management of planned absences – Loyapps Absences

We propose a solution to manage planned absences for the notification, validation,
calculation and analysis in accordance with your internal management rules.

Automate leave calculation

Configure holiday entitlements, age and/or seniority bonuses and Loyapps takes care of the rest according to employee contracts.

Consult the schedule of your teams.

Loyapps offers an intuitive and interactive graphic representation of the schedule of your team or part of your organisation for a given period.

Configure your internal rules.

Loyapps allows you to configure all applicable absence motives in your organisation and define specific notifications and validation rules for each case.

Management of unplanned absences – Loyapps Absences Mobile

We offer a mobile-optimised version of Loyapps Absences to facilitate access to our services for all organisation employees using our absence management services.

Announce an accident or illness absence at all times.

Loyapps mobile offers a simplified absence notification function to optimise treatment and case management with complete peace of mind.

Send a medical certificate easily.

Loyapps mobile allows you to send a medical certificate with the application by using an integrated photo function. This provides optimal and secure processing.

View important information.

Procedure to follow in the event of a claim, insurance policy numbers, and emergency numbers are available at all times in case any assistance is required.


iOS version – App Store
Loyapps - App Store

Android Version – Google Play

Accident and health claims management – LoyApps Sinistres

We offer an intuitive solution to report, manage and analyse employee absences.
A tool for administrative monitoring and to detect alarming situations.

Track all your absences efficiently.

Through automatically generated actions, claims managers are alerted daily about steps needed to handle your claims proactively and identify concerning cases.

Report claims quickly.

Loyapps (pre)fills declarations, automatically receives a claim number and transfers the file to the insurance for payment.

Report each claim.

Loyapps offers a configurable notification system to choose what information should be distributed when and to whom.

Benefit from a help desk to answer employee questions.

We support your employees in reporting and managing their accident and illness absences until they are settled.

We offer in particular:

Individualised multilingual advice by phone or email.

Management of employee questions.

Feedback to HR on issues raised by employees.


From 8:30 a.m. to 12:00
From 1:30 p.m. to 5:30 p.m.


Monday to Friday


French | English | German | Italian

The little extras : customised communication tools.

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